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Order Shipment

Standard Postage Rates are as follows:

  • UK 2nd Class Standard - FREE
  • UK 2nd Class Signed For - £1.50
  • UK 1st Class Standard - £2.00
  • UK 1st Class Signed For - £3.50
  • UK Next Day - £7.75
  • UK Saturday Guarantee - £11.95
  • Europe Standard - £4.95
  • Europe Signed For - £9.95
  • Rest Of World Standard - £7.50
  • Rest Of World Signed For - £9.95

Postage rates are per order and shipment is via Royal Mail. We dispatch Monday thru Friday and do not dispatch on a Saturday. We aim to dispatch all in stock orders within 24hrs of receipt of payment.

If you have chosen one of our standard delivery options, we may still choose to dispatch by the upgraded Royal Mail Signed For service at no extra cost to yourself. Tracking information will be provided if this method is used.

All UK Signed For, Next Day and Saturday Guaranteed options will require a signature on delivery.

UK Next Day: Orders received before 12pm noon Monday-Thursday will be dispatched the same day for delivery the following workday. Orders received before 12pm noon Friday will be dispatched the same day for delivery the following Monday. Orders received after 12pm noon on Friday or all day Saturday and Sunday will be dispatched the following Monday for delivery on Tuesday. Please note that Bank Holidays will affect UK Next Day orders.

If you require guaranteed delivery on a Saturday, you must choose the UK Saturday Guaranteed option. Orders must be placed during the week and up to 12pm noon Friday to guarantee delivery by 1pm on the Saturday after the order being placed.

Please note: Should you choose to return item(s) for a refund, the amount refunded will exclude the cost of any upgraded postal option you may have chosen.

Stock Availability:

Stock availablility is shown on both the product and basket page. Status of every product is either 'Out Of Stock' where the item cannot be added to your basket, 'In Stock, Immediate Dispatch' or 'Estimated Dispatch 5 workdays'.

If you are ordering for delivery to the UK and your order contains both in stock and delayed delivery items we may choose to dispatch part of your order straight away. Alternatively your order will be held until all items become available.

If you are ordering for delivery to a non UK address, we will dispatch your order when all items become available.

If you are in the UK, the option to upgrade to 1st Class or Next Day Delivery will not be available if your order includes delayed delivery items.

Once we have dispatched your order you will receive email confirmation, including tracking information if your order has been sent by a Signed For method.

Other Info:

Items are either wrapped in tissue paper or sent in/with their manufacturers box, cellophane or packaging.

All orders are sent in plain poly mail bags. They have a return address label on the reverse showing our name ‘The Bra Closet’ and return address.

Orders to Worldwide locations requiring a customs declaration will be marked ‘Underwear’. Any additional customs charges which may be payable are at the expense of the customer.